Shave Policy

We will never shave your pet without your permission as we understand that this can be a great shock and very upsetting for the owner. However, sometimes you have to think about what is best for your pet. Please read our shave policy below.

When a dog or cat is presented to us in a severely matted condition, it is our policy to shave the whole coat using electric clippers with a close blade. We groom HUMANELY as to de-matt would cause the animal stress and discomfort, often leaving a very thinned and damaged coat. Shaving the coat is quicker and more gentle on the animal. Many animals are traumatised by unnecessary hours of dematting, putting them off grooming for life. We consider shaving an act of kindness.


  • Hotspots & sores
  • Fungal & bacterial infections
  • Yeast infections
  • Flea infestation
  • Moist eczema
  • Mites & lice
  • Maggot infestation
  • Urine & faeces scalding
  • Eye & ear infections
  • Severe itching

Once the coat is removed, the skin can be red due to the lack of air circulation and dirt that has accumulated underneath. Occasionally there are sores or infection, this may need veterinary treatment. Dogs and cats tend to scratch and rub their skin after shaving – this is normal, however some can over scratch and this may lead to broken skin. If in doubt speak to your vet.

K9 Services Shave Policy

“A lot of work goes into my coat”

Dogs and cats feel different after shaving, lighter, off balance and cooler, most are glad to have freedom of movement again and are full of life. Others seem to take it quite personally that they are bald; they hide and sulk for days. The skin will feel like suede and depending on the colour of the dog or cat, can be quite pink. Regardless of how the dog or cat will look, he will feel 100% better.

Book your next appointment NOW, advance bookings ensure you get appointments at regular intervals at times that suit you. Your pet will always look and feel good keeping the coat and skin in a healthy condition. Please do not wait until he is matted again.

Now is also the best time to start a home grooming routine, the coat is short and manageable, begin gently stroking over the dog/cat, make the grooming session pleasurable for pet and owner. After each short session, give a small reward, as the coat begins to grow, progress to using a soft brush then a comb. If bathing your pet, ALWAYS brush and comb the coat before and again after bathing. If you do not have time to groom your pet at home, consider having him professionally groomed more regularly.

Thank you for understanding that we put your pet’s welfare first, that we want his grooming experience to be positive and non-stressful. We cannot justify hours of torture for the sake of good looks. Coats grow back, the skin benefits, but most of all, YOUR PET WILL BE HAPPIER.